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BNP Paribas, first bank to have received ISO 14001 certification for its Customer Services & Reception branch model

In December 2008, the Customer Services & Reception branch model was awarded ISO 14001 environmental certification for the three following criteria:

• Branch layout designed around the Customer Services & Reception model,
• Management of the building works, as well as management of the running and maintenance of the branches,
• Continuous improvement of the design model and its framework.
 
To find out more, see the reports under “certifications